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expedia Complaint - Expedia scammed me
expedia Complaint

expedia Complaint

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Expedia scammed me


I purchased my ticket through expedia . They never sent a confirmation email. I tried calling them, but there was no live representative to get in touch with. I called American Airlines to find out what time and day my flight would take off. They told me the wrong day. It was supposed to be for March 5th, but I was told Friday the 6th. Later they said they couldn't do anything about the situation because my purchase was through Expedia. I purchased another flight for my daughter to fly with me on Friday the 6th, when I thought my ticket was. On Friday I found out I had missed my flight the day before. Because my daughter cannot fly alone due to health issues, we had to lose that flight as well. There were no available seats.
Because of Expedia I lost two plane tickets, nearly $500.00.
I will never work with this company again. There is no literally customer service to help. And they don't even send you an email confirmation of your flight details. You need that email to board the flight, its your proof of purchase. Because Expedia doesn't perform their job correctly, I lost out on a lot of money.
I prefer to work through Cheaptickets. The wait time to reach customer service is never that long, and they will always send you an email confirmation.
Worst customer service on the face of the planet.


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