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expedia Complaint - Expedia have serious training issue
expedia Complaint

expedia Complaint

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Expedia have serious training issue


Have tried so hard to get Expedia to fix a mistake they made with my booking and have spoken to literally dozens of untrained foreigners who don't listen. You give them a booking reference and a date and they repeat it back incorrectly; then they say they have no booking for that reference; eventually (fifth phone call, after 3 emails) I asked to speak to a manager. Took 15 minutes to speak to me. Same old garbage, except said he would phone back in 10 minutes when he had fixed the problem. HAHa - no phone call.
Do Expedia have a UK presence? Prefer Booking.com and Travel Republic, both OK to deal with.


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