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expedia Complaint - Car booking cannot change schedule
expedia Complaint

expedia Complaint

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Car booking cannot change schedule


I have booked a car through the Expedia web, my shcedule is May15 08:30am to May19 4:00pm, since I don't know the choosing button has am or pm. I choose 4:00 anyway, finally it come out 4:00am. I try to follow the instruction in the web to change or cancel the booking, but it never work. I email to the Expedia and ask for help, it is very simple because I jusy want to revise the return time. But the answer is " sorry, we can't help" and I must contact the car rental company myself and they give me the email address. I contacted the car rental but they said since I booked the car through Expedia, they do have the reignt to access the system, and I must contatced Expedia to solve it. And until now, no one will help except asking me to sign in my account and cancel the booking through the web but it never work. So, what is it????
My comment to Expedia is they just get your money, after you have made a booking, they will leave you alone, will not help. Useing Expedia, think ! think! think!

Case ID : [REQ:M-10274806]
#Itinerary no. 7111328118147, your booking no. 1013028006


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